Use the official MxF Labs support channel or customer portal supplied with your license. Do not request MxF support from the upstream FactionsUUID project for MxF-only systems.
Docs version
v1.0.0
Product version
1.0.0-dev
Last updated
Jul 21, 2026
# Support
Use the official MxF Labs support channel or customer portal supplied with your license. Do not request MxF support from the upstream FactionsUUID project for MxF-only systems.
Include the plugin version, JAR SHA-256, server software/version, Java version, dependency versions, exact reproduction steps, relevant YAML with secrets removed, and the complete exception.
Never publish a license key, generated web secret, session token, private evidence, staff note, or unredacted runtime JSON.
In-Game Help
Players use /f help. The help output is generated from the live command tree and filters entries by permissions. When menus are enabled it opens the configured help GUI; /f help text provides text fallback.
Server owners control command toggles/aliases in commands.yml, help presentation in the relevant menu YAML, and player-facing descriptions/messages through the message configuration.
Common Questions
Does MxF require MassiveCore?
No.
Is `config/main.conf` the main MxF config?
It is the legacy FactionsUUID core compatibility file. Modern MxF features use config.yml, features.yml, commands.yml, split menus/, split messages/, and feature-owned mxf/*.yml. See the Configuration File Map.
Is PlayerVaults required?
No. MxF faction vaults use native faction-owned storage.
Should I use Bukkit `/reload`?
No. Use scoped MxF reload commands or restart the server.
Why is a feature visible but unavailable?
Check the feature toggle, command toggle, Bukkit permission, faction role permission, season/timer policy, economy provider, optional integration, and configuration validation result.